Terms & Conditions
Terms & Conditions
Stonescence
Operated by STONESCENCE PRIVATE LIMITED
0, K.P Road
Nagercoil, Nagercoil
Nagercoil 629003
Tamil Nadu
Support: lebrandsspace@gmail.com | +91 81110 06300
GSTIN: 33ABLCS0390L1Z2
1. Shopping with us
These terms apply to your use of Stonescence and purchases from this store. Read them together with our Privacy, Shipping, Cancellation & Refund and Pricing policies. The seller's legal identity and support details are listed above. Mandatory consumer rights are not excluded by these terms.
2. Your details and use of the website
Provide accurate contact, delivery and payment information and make purchases only when you are legally able to enter into a contract. You are responsible for keeping any account credentials secure. Do not misuse the website, interfere with its operation, submit fraudulent orders or use its content unlawfully.
3. Products and availability
Review the product description, materials, dimensions, size guide, care instructions and any product-specific conditions before ordering. Product photographs are illustrative; screen settings and product characteristics can affect the appearance of colours and finishes. This does not limit your rights where goods are defective or materially different from their description. Products are subject to availability.
4. Orders and acceptance
Check the items, quantities, delivery address and total payable before submitting an order. An order acknowledgement records receipt of your request. Orders remain subject to stock availability, payment requirements, address serviceability and acceptance for fulfilment. If we cannot fulfil an order, we will contact you and arrange any refund that is due for an amount already paid.
5. Prices and payment
The amount payable is shown in the order summary before you place your order. Available payment methods and any eligibility conditions are displayed at checkout. A payment option is available for your order only when it is offered in that checkout. For further information, see our Pricing Policy.
6. Delivery, cancellations and returns
Our Shipping Policy explains delivery arrangements. Our Cancellation & Refund Policy explains how to request a cancellation, report a problem or seek a return or refund. Any product-specific conditions displayed before purchase apply subject to mandatory consumer rights.
7. Website content
Brand names, product content, photographs and other materials on this website belong to their respective owners or are used with permission. Access to the website does not grant a right to reproduce or commercially use that content without authorisation.
8. Errors, availability and responsibility
We aim to keep product and website information accurate. If a material listing or pricing error affects your order, we will contact you rather than assume your agreement to a revised price or substitute. Website access may be interrupted for maintenance or circumstances outside our control. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded.
9. Questions, complaints and changes
Contact support with your order reference and the details of any concern so that we can investigate. These terms are subject to applicable law and do not remove access to statutory complaint or dispute-resolution remedies. Changes to these terms will be published here; your purchase remains subject to the terms presented when you placed the order, except where a change is required by law.
Stonescence
Operated by STONESCENCE PRIVATE LIMITED
0, K.P Road
Nagercoil, Nagercoil
Nagercoil 629003
Tamil Nadu
Support: lebrandsspace@gmail.com | +91 81110 06300
GSTIN: 33ABLCS0390L1Z2
1. Shopping with us
These terms apply to your use of Stonescence and purchases from this store. Read them together with our Privacy, Shipping, Cancellation & Refund and Pricing policies. The seller's legal identity and support details are listed above. Mandatory consumer rights are not excluded by these terms.
2. Your details and use of the website
Provide accurate contact, delivery and payment information and make purchases only when you are legally able to enter into a contract. You are responsible for keeping any account credentials secure. Do not misuse the website, interfere with its operation, submit fraudulent orders or use its content unlawfully.
3. Products and availability
Review the product description, materials, dimensions, size guide, care instructions and any product-specific conditions before ordering. Product photographs are illustrative; screen settings and product characteristics can affect the appearance of colours and finishes. This does not limit your rights where goods are defective or materially different from their description. Products are subject to availability.
4. Orders and acceptance
Check the items, quantities, delivery address and total payable before submitting an order. An order acknowledgement records receipt of your request. Orders remain subject to stock availability, payment requirements, address serviceability and acceptance for fulfilment. If we cannot fulfil an order, we will contact you and arrange any refund that is due for an amount already paid.
5. Prices and payment
The amount payable is shown in the order summary before you place your order. Available payment methods and any eligibility conditions are displayed at checkout. A payment option is available for your order only when it is offered in that checkout. For further information, see our Pricing Policy.
6. Delivery, cancellations and returns
Our Shipping Policy explains delivery arrangements. Our Cancellation & Refund Policy explains how to request a cancellation, report a problem or seek a return or refund. Any product-specific conditions displayed before purchase apply subject to mandatory consumer rights.
7. Website content
Brand names, product content, photographs and other materials on this website belong to their respective owners or are used with permission. Access to the website does not grant a right to reproduce or commercially use that content without authorisation.
8. Errors, availability and responsibility
We aim to keep product and website information accurate. If a material listing or pricing error affects your order, we will contact you rather than assume your agreement to a revised price or substitute. Website access may be interrupted for maintenance or circumstances outside our control. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded.
9. Questions, complaints and changes
Contact support with your order reference and the details of any concern so that we can investigate. These terms are subject to applicable law and do not remove access to statutory complaint or dispute-resolution remedies. Changes to these terms will be published here; your purchase remains subject to the terms presented when you placed the order, except where a change is required by law.