Privacy Policy
Privacy Policy
Stonescence
Operated by STONESCENCE PRIVATE LIMITED
0, K.P Road
Nagercoil, Nagercoil
Nagercoil 629003
Tamil Nadu
Support: lebrandsspace@gmail.com | +91 81110 06300
GSTIN: 33ABLCS0390L1Z2
1. About this policy
This Privacy Policy explains how Stonescence handles personal information when you visit our website, contact us or place an order. The business responsible for this store and its contact details are listed above.
2. Information we collect
We collect the information you provide, such as your name, email address, phone number, delivery and billing addresses, order details and messages to customer support. When you use the website, technical information such as your IP address, browser, device and interactions with the store may also be processed to operate and protect the service. Please do not send passwords, payment PINs or unnecessary sensitive documents to customer support.
3. How we use information
We use relevant information to process and fulfil orders, communicate order updates, arrange delivery, respond to enquiries, handle cancellations or returns, prevent fraud and comply with accounting and other legal obligations. Where a feature or communication requires consent under applicable law, we will obtain it before using information for that purpose.
4. Payments and service providers
Payment information is processed through the payment methods offered at checkout. Do not send full card details, CVV numbers or one-time passwords to us. We may share the information needed to perform a service with our store technology, payment, delivery, communication and professional service providers. Information may also be disclosed where required by law or to protect legal rights.
5. Cookies and similar technologies
The store may use cookies or similar technologies to maintain your session, remember cart contents and support security. Where optional analytics or advertising tools are used, applicable notices and consent requirements apply. You can manage cookies through your browser; disabling essential storage may affect shopping features.
6. Retention and security
Personal information is retained for the purposes described in this policy and for applicable legal, tax, accounting or dispute requirements. We use safeguards appropriate to the information being handled, but no internet transmission or storage system can be guaranteed completely secure.
7. Your requests and choices
Contact us using the details above to request access, correction or deletion of your personal information, or to raise a privacy concern. We may need to verify your identity before acting. Requests are subject to applicable law and records we must retain. Where promotional messages are sent, use the available unsubscribe option or contact support to opt out.
8. Third-party links and policy updates
External websites have their own privacy practices. This policy applies to this store, not to independent third-party websites. We may update this policy to reflect changes to our operations or legal requirements. The version displayed on this page applies to your use of the store at that time.
Stonescence
Operated by STONESCENCE PRIVATE LIMITED
0, K.P Road
Nagercoil, Nagercoil
Nagercoil 629003
Tamil Nadu
Support: lebrandsspace@gmail.com | +91 81110 06300
GSTIN: 33ABLCS0390L1Z2
1. About this policy
This Privacy Policy explains how Stonescence handles personal information when you visit our website, contact us or place an order. The business responsible for this store and its contact details are listed above.
2. Information we collect
We collect the information you provide, such as your name, email address, phone number, delivery and billing addresses, order details and messages to customer support. When you use the website, technical information such as your IP address, browser, device and interactions with the store may also be processed to operate and protect the service. Please do not send passwords, payment PINs or unnecessary sensitive documents to customer support.
3. How we use information
We use relevant information to process and fulfil orders, communicate order updates, arrange delivery, respond to enquiries, handle cancellations or returns, prevent fraud and comply with accounting and other legal obligations. Where a feature or communication requires consent under applicable law, we will obtain it before using information for that purpose.
4. Payments and service providers
Payment information is processed through the payment methods offered at checkout. Do not send full card details, CVV numbers or one-time passwords to us. We may share the information needed to perform a service with our store technology, payment, delivery, communication and professional service providers. Information may also be disclosed where required by law or to protect legal rights.
5. Cookies and similar technologies
The store may use cookies or similar technologies to maintain your session, remember cart contents and support security. Where optional analytics or advertising tools are used, applicable notices and consent requirements apply. You can manage cookies through your browser; disabling essential storage may affect shopping features.
6. Retention and security
Personal information is retained for the purposes described in this policy and for applicable legal, tax, accounting or dispute requirements. We use safeguards appropriate to the information being handled, but no internet transmission or storage system can be guaranteed completely secure.
7. Your requests and choices
Contact us using the details above to request access, correction or deletion of your personal information, or to raise a privacy concern. We may need to verify your identity before acting. Requests are subject to applicable law and records we must retain. Where promotional messages are sent, use the available unsubscribe option or contact support to opt out.
8. Third-party links and policy updates
External websites have their own privacy practices. This policy applies to this store, not to independent third-party websites. We may update this policy to reflect changes to our operations or legal requirements. The version displayed on this page applies to your use of the store at that time.